Essex Escorts

Can I speak to the manager please...

When you call up a company to complain about the level of service are you always happy with the response you receive? I know I’m not. A friend of mine called me last night to tell me about his recent frustrating experience with a call centre. He had booked flights to Spain with a well known charter airline and thought he had got a good deal – until an email from the very same company arrived five minutes later announcing their ‘Spring Sale’. The exact same flight he had only just booked had reduced in price by a not inconsiderable fifty smackers. So, he called the airline, surely they would be sympathetic to his plight? Er, well no, not at all, actually quite the opposite...

He explained what had happened and asked whether a refund of the fifty pounds could be arranged. No refund can be provided the sales assistant stated forcefully. But I bought the flights the same day as your sale started. Doesn’t matter, my friend was told. This isn’t great customer service my friend complained. No refund is possible came back the replay, the mantra that my friend would face for the duration of the five minute call.

Ok, then I’d like to speak to a supervisor, my friend demanded. As you know you often need to go up the food chain before you can find someone with the actual authority to make a decision, any decision. What happened to empowering your workforce?

“I am the supervisor” was not the answer my friend expected but his response was worthy of Who’s Line is it Anyway? “In that case I’d like to speak to an ordinary customer services assistant.” “But why?” demand the supervisor. “Then I can ask to speak to a supervisor about getting the refund..”

It was all in vain and like many other companies the customer didn’t come first. An absolutely perfect example of how to hack off a regular purchaser of your product and then drive them into the arms of a competitor, in this case, another airline.

Thankfully here at Essex Escorts you will not have to suffer such poor service. We have a well earned reputation for putting our valued customers at the heart of all that we do. Our prompt, professional and discrete service is sure to meet with your approval and if our service doesn’t come up to your expectations please tell us about it so that we can do something to rectify things. We are totally committed to providing you with the very best service today, tomorrow and every day after that. You can rest assured when you book a date with us we will go the extra mile to make sure that you are fully satisfied.

For a beautiful European Escort in Billericay, Brentwood, Basildon or anywhere across the Essex region give us a call.

For an arousing read try our Sexy Stories.

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